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I gave up after waiting another 3 hours and walked back to Eurocar where I actually rented a vehicle. Absolutely the worst experience of my entire life and people should avoid like the plague. 2 parties were refused rental due to refusing additional insurance

I feel that if I didn’t insist that I didn’t lose a floor mat they would have charged me. Other than this issue, the overall experience was very good.

The best way to get around Cancun is the private Cancun Airport Shuttle, with one-way or round trip options to the main hotels and resorts.

I was there for 3hrs then I left and went back to the airport. I got help from an enterprise representative that was just walking around. Never again will I be using this service.

We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.

The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car.

They simply did not have a car. It is a car rental without cars available. Dozens of passengers like us where trapped there doing paperwork but not getting the car they booked at the end.

This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam

Cancun Airport Transportation Inc. is the best private transfer service in Cancun based on the low prices, quality of service, and satisfaction of thousands of customers. Onboard air-conditioned vehicles for up to 8 people and personalized service 24 hours a day.

I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.

I feel that if I didn’t insist that I didn’t lose a floor mat they would have charged me. Other than this issue, the overall experience was very good.

Off-airport rental car locations in Cancún are around 66% more expensive than airport locations on average

It was a terrible experience they ripped us off for extra insurance and tried to charge us 100 dollars for check here water that dropped from a water bottle off the seat! It’s a total scam do not rent a car here it’s not worth it!

Waited for over an hour to be Ickes up at Eurocar, never told Fox was the name not Kety. Get to contemporáneo rental site an there were 34 people waiting for cars with one person working.